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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nelva Vasquez

January 28, 2026

5  out of  5
rating by Nelva Vasquez
"Amazing people!!!"
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Perla Sanchez

October 15, 2025

5  out of  5
rating by Perla Sanchez
"Always great customer service."
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Irene Munguia

October 6, 2025

5  out of  5
rating by Irene Munguia
"great customer service with my car insurance and claim"
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Karla Molina

September 30, 2025

5  out of  5
rating by Karla Molina
"Rick has been my State Farm agent for over 15 years, and he and his team, Maria, Andrea, and Valerie, have always taken excellent care of my family's insurance needs. Anytime we’ve had questions or needed guidance, they’ve been there with clear answers and advice. When we had to file auto claims for accidents, they've made the process smooth. It’s reassuring to know that we can always count on Rick and his team when we need help. If you’re looking for a trustworthy insurance agent, I highly recommend giving Rick Medina a call. He will take excellent care of you."
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Michael Lara

September 17, 2025

5  out of  5
rating by Michael Lara
"ask for Maria, she’s always helpful."
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Irma Valtierra

August 1, 2025

5  out of  5
rating by Irma Valtierra
"Always a pleasure to call the office and speak to the wonderful ladies with positive attitudes . They always help me with all my needs and are very perfessional."
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Lisa Colón

July 31, 2025

5  out of  5
rating by Lisa Colón
"I spoke with Valerie who was professional and answered all of my questions fully. Valerie went above and beyond to explain every option clearly and returned my phone call promptly when we were disconnected. I feel I have received excellent customer service and received answers to questions I have had for about 10 years. Thanks to Valerie."
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Amber Catchings

July 28, 2025

5  out of  5
rating by Amber Catchings
"As a tech girlie, I appreciate how easy it is to communicate with this team. Email, text, in app…they just make it extremely easy to business with them. All of my requests have been handled accordingly. Honestly, no complaints with this team. Highly recommend to anyone who is considering and tell your friends and family about them too."
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Daniel Delmore

July 28, 2025

5  out of  5
rating by Daniel Delmore
"Friendly staff always answer the phone and answer my questions"
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Gabriela Medina

June 26, 2025

5  out of  5
rating by Gabriela Medina
"Excellent service from Rick Medina and staff. Responsive, reliable, and easy to work with. I’d highly recommended to family and friends."
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Michael A Felix

May 15, 2025

5  out of  5
rating by Michael A Felix
"It's a pleasure being a client at State Farm.Baldwin Park CA, very kind helpful always"
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Big Wesley

May 13, 2025

5  out of  5
rating by Big Wesley
"My agent Valerie was the best. She helped me out with everything one of the best agents ever."
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Gilbert Diaz

May 13, 2025

5  out of  5
rating by Gilbert Diaz
"Good ajents, and she helps you a lot"
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Amy Vega Haroun

May 13, 2025

5  out of  5
rating by Amy Vega Haroun
"Great office to work with. Valerie has been our agent for over 10 years. Thank you Val!"
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vero

April 21, 2025

5  out of  5
rating by vero
"Great customer service! My father has been a loyal customer for 10+ years!"
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Estrella Rivera

April 14, 2025

5  out of  5
rating by Estrella Rivera
"Really great customer service. They answer all my questions and take their time to explain everything."
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Eli Alien

April 11, 2025

5  out of  5
rating by Eli Alien
"What a great experience when doing business with Rick Medina’s office. Everyone is super helpful, knowledgeable, and professional. They handle all your questions and concerns with care. I have dealt with multiple staff members including Maria and Valerie and can assure you will receive excellent service."
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Carlos Medina

March 29, 2025

5  out of  5
rating by Carlos Medina
"Rick Medina has been my insurance agent for the last 20 years and I have been happy with the services provided. The office staff is very helpful and would highly recommend his agency."
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Michael Ramirez

March 26, 2025

5  out of  5
rating by Michael Ramirez
"Rick Medina and his State Farm team are always at the very top of their game. Haven’t been in an accident in a really long time but I’m glad I had the State Farm team behind me when it happened recently. Their office staff did a great job of taking my calls, answering questions and getting back to me in a timely manner. They helped answer questions about repairs, car rental, and overall liability. I hope we never get in an accident again, but if we do, I know State Farm and the Rick Medina team will take care of us. Thank you Rick for everything!"
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Adriana Monge

March 13, 2025

5  out of  5
rating by Adriana Monge
"Always very nice and professional!"
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Julian Montejano

February 18, 2025

5  out of  5
rating by Julian Montejano
"Maria always is very helpful and straight forward with assistance and goes the extra mile to make sure i understand everything. Couldn’t ask for a better rep"
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Christine diaz

February 18, 2025

5  out of  5
rating by Christine diaz
"Valerie is so helpful great customer service"
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Deserie Rivas

January 10, 2025

5  out of  5
rating by Deserie Rivas
"Maria goes above and beyond to help me everytime I have questions. She got back to me and helped me every step of the way with my car insurance and always gives great advise.i first started off many years ago with Valerie who is so helpful. Everyone in this Baldiwn Park office really takes the time to meet your needs. Thank you All!!!"
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skoobie Fuery

December 28, 2024

5  out of  5
rating by skoobie Fuery
"Thank You !!! Valerie 🧜‍♀️ Felix And Everyone At Team Rick Medina State Farm Office For Taking Care Of Me And My Families Needs With Life Insurance. Valerie Made Everything Easy For Me. Thank For Time, Patience And For Holding My Hand And Walking Me Through The Process. Much Appreciated Angel. Highly Recommend"
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CATHERINE CORRALES

December 27, 2024

5  out of  5
rating by CATHERINE CORRALES
"My reps are always available and get back to me right away. Valerie especially always helps with her experienced knowledge. I refer State Farm and Valerie to anyone that needs insurance anytime I'm able."